Terms of use for the service

Terms of Service Usage

Last updated: June 26, 2026.

GENERAL OVERVIEW

This website is operated by GetMacun. Throughout the site, the terms "we," "us," and "our" refer to GetMacun.

GetMacun offers this website, including all information, products, tools, and services available through it, provided that you accept these Terms of Use, as well as any additional policies posted on the site.

By visiting the site and/or purchasing products from us, you are using our service and agree to be bound by these Terms of Use, as well as all related policies, including:

Privacy Policy
Refund Policy
Delivery Policy
Right of Withdrawal
Contact Information

If you do not agree with these Terms, please do not use the site and do not place an order through it.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform through which we sell our products.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of legal age according to the laws of the state in which you reside.

The products offered in the store are intended for adult consumers. Individuals under 18 years of age should not place orders through the site.

You are not allowed to use our site, products, or services for illegal, fraudulent, misleading, or unauthorized purposes.

It is prohibited to engage in actions that may harm the site, its security, its normal operation, or the access of other users to it.

Violation of these Terms may result in order refusal, restriction of access to the site, or other actions permitted by law.

SECTION 2: GENERAL TERMS

We reserve the right to refuse, limit, or cancel an order when we have reasonable grounds to do so, including suspicion of abuse, false information, violation of these Terms, lack of availability, technical error, payment issue, or when permitted by applicable law.

You understand that your content, except for payment information, may be transferred across various networks and adapted to the technical requirements of connected systems. Payment data is processed through secure payment providers and is encrypted during transmission where applicable.

Reproduction, copying, selling, reselling, or exploiting any part of the site, services, content, or access to them is prohibited without our express written permission.

SECTION 3: ACCURACY OF INFORMATION

We strive to ensure that the information on the website is accurate, clear, and up-to-date. However, some content may contain technical, descriptive, or typographical errors.

The information on the website, including descriptions, articles, images, and other materials, is provided for informational purposes and should not be taken as medical, legal, or other professional advice.

We reserve the right to correct errors, inaccuracies, or omissions, as well as to update information at any time, including after an order has been placed, when necessary and permissible by law.

SECTION 4: CHANGES TO SERVICES, PRODUCTS, AND PRICES

Product prices may be changed without prior notice.

We reserve the right to change, limit, or discontinue the offering of certain products or services at any time.

A change in price after an order has been placed and confirmed does not affect an already accepted order, unless there is an obvious technical error or other valid reason, for which we will contact the customer.

SECTION 5: PRODUCTS AND SERVICES

Some products may be available online only and in limited quantities.

We have made reasonable efforts to present the products as accurately as possible through photos, descriptions, sizes, weights, and other information. The packaging, colors, or visual representation may vary slightly depending on the device, batch, manufacturer, or availability.

The products offered in the store are not medicines and are not intended for diagnosing, treating, preventing, or curing diseases.

Information about herbal ingredients, traditional use, origin, or characteristics of the products is provided for informational purposes only.

Before using a product, if you have a health issue, are taking medication, have allergies, are pregnant, breastfeeding, or have doubts about its use, we recommend consulting a doctor or qualified specialist.

All returns, order cancellations, and refunds are conducted in accordance with the published Refund Policy on the website, the Right of Withdrawal page, and applicable legislation.

Customers have the right to request a cancellation of an online purchase within 14 days of receiving the product, provided the product does not fall under a legal exception.

Products that are opened, used, unsealed, damaged, with broken packaging, or not suitable for return for health or hygiene reasons may not be eligible for return when applicable.

SECTION 6: ORDERS, BILLING, AND ACCOUNT

We reserve the right to refuse, limit, or cancel an order for a valid reason, including incorrect data entry, suspicion of abuse, payment issues, lack of availability, technical errors, or violation of these Terms.

In the event of a change or cancellation of an order, we will attempt to contact you using the contact information you provided.

You agree to provide accurate, complete, and up-to-date information for your orders, including name, delivery address, phone number, email, and information necessary for payment or delivery.

We are not responsible for delays or inability to deliver when the customer has provided incomplete, inaccurate, or outdated information.

SECTION 7: PAYMENTS

Payments are processed through the selected payment methods available in the store at the time of the order.

Some payments may be processed by external payment providers. Additional terms and policies of the respective provider may apply when using them.

We do not store full credit card information on our servers.

SECTION 8: DELIVERY

Delivery is carried out according to the published Delivery Policy on the website.

Delivery times are estimates and may vary depending on the country, courier service, workload, delivery address, holidays, customs, or other circumstances beyond our control.

The customer is required to provide an accurate address, phone number, and contact information to ensure proper delivery.

SECTION 9: RETURNS, RIGHT OF WITHDRAWAL, AND REFUNDS

Information regarding product returns, the right of withdrawal, and refunds is published on the separate Refund Policy and Right of Withdrawal pages.

Submitting a request for cancellation or return does not automatically mean a refund will be issued.

Refunds are processed after receiving and inspecting the returned product, when the return conditions are met and where applicable under the law.

Return shipping costs are the responsibility of the customer unless the product is defective, damaged upon delivery, or the wrong item was sent.

SECTION 10: THIRD-PARTY TOOLS

We may provide access to tools, applications, services, or functionalities from third parties.

These tools are provided "as is" and "as available," without warranties from us, except where the law provides otherwise.

The use of third-party tools is at your own risk and may be subject to additional terms and policies of the respective providers.

SECTION 11: LINKS TO THIRD PARTIES

The site may contain links to external websites, products, or services.

We are not responsible for the content, security, accuracy, policies, or practices of external sites that are not operated by us.

We recommend that you familiarize yourself with the terms and policies of each external site you visit.

SECTION 12: COMMENTS, FEEDBACK, AND SUGGESTIONS

If you send us comments, ideas, suggestions, reviews, photos, or other content, you confirm that you have the right to provide it and that it does not infringe on the rights of third parties.

We may use the feedback you provide to improve products, services, the site, and customer service, unless otherwise agreed or required by law.

You may not submit content that is illegal, offensive, misleading, threatening, defamatory, infringing on the rights of third parties, or containing malicious code.

SECTION 13: PERSONAL INFORMATION

The processing of personal data is carried out in accordance with the Privacy Policy published on the site.

By using the site or placing an order, you agree that your personal data may be processed for the purposes of order processing, payments, delivery, customer service, legal obligations, and other purposes described in the Privacy Policy.

SECTION 14: ERRORS, INACCURACIES, AND OMISSIONS

The site may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, offers, delivery times, availability, or other information.

We reserve the right to correct such errors, inaccuracies, or omissions, as well as to update information or cancel orders when necessary and permitted by law.

SECTION 15: PROHIBITED ACTIVITIES

The use of the site or its content is prohibited:

for illegal purposes
for violating applicable laws or the rights of third parties
for sending viruses, malware, or harmful files
for fraud, deception, or abuse
for collecting personal data of others without permission
for spam, phishing, or other malicious activities
for compromising the security of the site or related systems
for copying or using content without permission

Violation of these rules may result in termination or limitation of access to the site and services.

SECTION 16: DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY

The site and services are provided in accordance with the information published on the site and applicable law.

We do not guarantee that the site will operate continuously, without errors, interruptions, or technical problems.

Nothing in these Terms limits or excludes the legal rights of consumers, including rights regarding defective, damaged, or incorrectly delivered products, where such rights are applicable by law.

To the maximum extent permitted by law, GetMacun shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the site, services, or products.

Our liability is limited to the extent permitted by applicable law.

SECTION 17: INDEMNIFICATION

You agree to indemnify and hold GetMacun harmless from any claims, losses, expenses, or damages arising from your violation of these Terms, misuse of the site, or infringement of third-party rights by you.

This does not limit the legal rights of consumers where such rights are applicable.

SECTION 18: SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in effect.

The invalid provision will be deemed severable from these Terms to the extent necessary under the law.

SECTION 19: TERMINATION

These Terms are valid until terminated by you or us.

You can terminate your use of the services by stopping your use of the site.

We may terminate or limit your access to the site or services for violation of these Terms or for any other legitimate reason permitted by law.

SECTION 20: ENTIRE AGREEMENT

These Terms, along with all policies and notices posted on the site, constitute the entire agreement between you and GetMacun regarding the use of the site and services.

SECTION 21: APPLICABLE LAW

These Terms are governed by the laws of the Republic of Bulgaria, unless applicable consumer protection legislation provides otherwise.

SECTION 22: CHANGES TO THE TERMS

We reserve the right to update, modify, or replace any part of these Terms by posting the updated version on the site.

Continuing to use the site after changes are posted means acceptance of the updated Terms.

SECTION 23: CONTACT

If you have questions regarding these Terms, you can contact us at:

Merchant: GetMacun
Country: Bulgaria
Email: lovefuelbg@gmail.com